clareq Posted January 31, 2020 Posted January 31, 2020 One user at a primary I support is having filtering issues, particularly with YouTube access. She can get on the site, then, halfway through using it, the filter block page pops up. I've been in touch with the supplier, and they tell me it's an internal issue as the computer isn't sending a Kerberos token to them. Where do I start troubleshooting this one?
ibpalle Posted January 31, 2020 Posted January 31, 2020 Time is important when dealing with Kerberos - if this single user is always on the same PC, then check there is no time skew - other than that, cant really give you any other pointers.
clareq Posted February 3, 2020 Author Posted February 3, 2020 She tells me it happens no matter which machine she is on, but it's something worth checking, thank you.
clareq Posted February 14, 2020 Author Posted February 14, 2020 I've checked the time, and it is fine. The problem appears to follow the user around, but, confusingly, a new account for the same user had the same issue.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now