1st line Support Technician – (Slough, Berkshire) up to £22,000 * URGENT *

[nsion]

1^st line Support Technician – (Slough, Berkshire)

Full time position – up to £22,000

THIS IS AN URGENT REQUIREMENT

 

Our client, a leading managed IT service provider in the education sector have an urgent requirement for a 1^st Line Support Technician to assist their Network Manager in supporting the IT within three schools in Slough, Berkshire.

 

This is an ideal opportunity for a 1^st Line Technician who is keen to expand and develop their IT knowledge, whilst gaining experience in high level IT projects and training in both Microsoft and Apple technologies.

 

To be considered for this role, you will ideally have a minimum of 12 months’ experience working in a school or college environment, supporting the IT infrastructure, teachers and pupils.

 

As the IT Support Technician, your main duties will include:

• Resolving 1st/2nd line support calls from within your allocated school
  
• Working closely with the Network Manager (or Senior Technician) to support and maintain the school's infrastructures and networks to ensure maximum service ability
  
• Ensuring the IT Support Manager, Senior Engineers and Central helpdesk are aware of any issues that need to be raised and escalated
  

 

Desirable technical skills:

• Microsoft Server Skills with ideally an understanding of the principles below:
  
• Active Directory
  
• DNS
  
• DHCP
  
• Group Policy
  
• plus professional and polished interpersonal and communication skills
  

 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

 

If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected]

 

THIS IS AN URGENT REQUIREMENT