Carrot63 Posted October 4, 2019 Posted October 4, 2019 Hi Our Drama department are trialling Chromebooks. We have enrolled them to our Pupils google domain and installed the SSL certificate and all is working pretty well at the moment for the students We need them to also work for our staff and the girls in our neighbouring girls schools. Both staff and the girls are on completely different google domains. We can logon to them but the ssl certificate will not apply as apparently the certifictae installs for the users rather than the devices on chromebooks. I have spoken with google and they say it is not possible to apply the certificate for the other domains however we have in testing managed to do it manually for a couple of users. We thought this may at least be a work around, however the user we have just tried it on has tried to do the same on a different chromebook and on one he could not even logon and on the other he could not get to anything on the internet at all. So it all seems very hit and miss. Does anybody out there use chromebooks across different google domains and if so how have you managed to achieve this? Any suggestions would be gratefully received. Thanks Does anyone else have cheomebooks
PotNoodleTech Posted October 4, 2019 Posted October 4, 2019 That's a difficult one. When you enroll a chromebook it becomes a member of that google tenancy only. You can allow them to log on to other google or gmail accounts if you want. But delivering the wireless details and certificates may be awkward as they get delivered to devices and users of your tenancy only. It could be possible to add the other schools wireless details and certificate in. If you do it per device rather than per user then theoretically the devices will connect to the girls school wireless at log in screen. What happens after they log in however could be a problem as the girls school users will not be receiving the network and wireless settings pushed down from your tenancy. If you also add your schools wireless details and certs to the girls school's google tenancy that may work. I think you'll have to experiment.
Carrot63 Posted October 4, 2019 Author Posted October 4, 2019 HI thanks. The user has tried a few other chromebooks and has managed to logon to most of them and can then install the certificate from usb. The wifi part has worked most times for the logon and the Drama school is on our site and network and the chromebooks will remain here. We have a Meraki Wifi system and have created a google type authentication setup which does allow all the users to logon (most of the time - we think!). They just can't get much further becasue of the SSL certificate :-( We are fine to make changes obviously to two of the tenancy's but may struggle to get the girls school to make any changes on theirs. We are trying to get the girls to manually install the certificate from a usb pen which we have provided it on so will see how many can do that. If they do inconsitently struggle to logon in the first place then maybe we will need to ask their IT team to add our wifi however the certificate just won't apply if it is not on the same domain as the devices are enrolled it seems so we will always have the certificate problem unless Google do make a chnage. Thanks
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