Windows 10 randomly rebooting

[fiza]

We have a couple of reports of computers randomly rebooting. We have been running Windows 10 since beginning of term. Same computers had Windows 7 on previously and we had no issues.

 

Any ideas please?

[william_tropico]

What does Event Viewer say on the machines that reboot? Any driver installs

 

Edit: On a machine that restarts go to System Properties > Startup and Recovery Settings > Untick Automatically restart on system failure. This was if it does BSOD you can see the error code

Edited September 27, 2019 by william_tropico
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[fiza]

What does Event Viewer say on the machines that reboot? Any driver installs

 

Edit: On a machine that restarts go to System Properties > Startup and Recovery Settings > Untick Automatically restart on system failure. This was if it does BSOD you can see the error code

 

It's not BSOD. The user can see it actually logoff. It doesnt seem to go into any error state.

[Techie-v2]

As @william_tropico says, the event viewer system log will tell you what or who initiated the shutdown

[william_tropico]

The user can see it actually logoff.

 

Is there anything in Task Scheduler? Have you got an application that manages the computers remotely for startup/shutdown at certain times of day?

[fiza]

Is there anything in Task Scheduler? Have you got an application that manages the computers remotely for startup/shutdown at certain times of day?

Nothing scheduled but we use Netsupport to shutdown machines from a central console at the end of the day.

[rosslaing]

Nothing scheduled but we use Netsupport to shutdown machines from a central console at the end of the day.

 

How is the time on the PC's? are they picking it up correctly?