dloudon96 Posted August 21, 2019 Posted August 21, 2019 We’ve already got a few tills setup, but don’t have any support from CRB, we’ve got another till from a school that no longer needed theirs, how do I install the impact software on to the till, they’re all the same tills. Thanks,
markwilfan Posted August 21, 2019 Posted August 21, 2019 I think you can just copy the files from another machine 1
timbo343 Posted August 21, 2019 Posted August 21, 2019 As @markwilfan says, everything should be in a folder on the local drive of the machine. Just copy the cashless catering folder to the new machines and create shortcuts as required. 1
Linfit Posted August 22, 2019 Posted August 22, 2019 I believe there will also be a copy on the server where the database is held in Program Files\CRBCunninghams\ImpactOffice folder.
dloudon96 Posted August 22, 2019 Author Posted August 22, 2019 As @markwilfan says, everything should be in a folder on the local drive of the machine. Just copy the cashless catering folder to the new machines and create shortcuts as required. Hi, I’ve tried this, the tills are on Windows XP still, but one of our other tills (the one I’m trying to get working) is on Windows 7 Professional, tried copying the files from the XP, located on the C:\Impact folder to the new machine, installing the ID Manager, BIO Store etc, but didn’t seem to want to work. I’m going back in on Tuesday and going to capture the image from the other till and install it onto the till with Windows 7 on, and see if it works. Don’t really want to pay for CRB support which is £500, for something they press and it work straight away. Anymore help would be appreciated. Many thanks, Dan
dloudon96 Posted August 23, 2019 Author Posted August 23, 2019 Hi, I’ve tried this, the tills are on Windows XP still, but one of our other tills (the one I’m trying to get working) is on Windows 7 Professional, tried copying the files from the XP, located on the C:\Impact folder to the new machine, installing the ID Manager, BIO Store etc, but didn’t seem to want to work. I’m going back in on Tuesday and going to capture the image from the other till and install it onto the till with Windows 7 on, and see if it works. Don’t really want to pay for CRB support which is £500, for something they press and it work straight away. Anymore help would be appreciated. Many thanks, Dan
timbo343 Posted August 25, 2019 Posted August 25, 2019 You shouldnt need to pay for their support, it really is a case of just copying the folder and running the relevant EXEs from C:. We have just upgraded the Kitchen Office PC to the latest version of LTSC and also the finance assistant PC that both have the impact folders and biostore installed on them and they both work as they should. I guess as long as you have the correct permissions set on the shared impact folder on the server and the correct permissions on the local C: then you should be fine.
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