Thanks Office 365

[browolf]

So yesterday, for no reason, a bunch of random teachers including the head had their Exchange license revoked caused bounced emails and offline mailboxes.

 

Users loose their outlook icon in office 365 and outlook the program goes offline. If you try and recreate their mail profile, it accepts their password and then can't find the mailbox.

 

 

It's weird that it was only the exchange component of their "Office 365 A1 Plus for faculty" license. The fix is to simply turn the exchange license back on. I'm not sure how long it takes for their stuff to start working after.

[Joanne]

I had this this morning. Revoking and reassigning licenses worked. Thanks!