Firefly Email issue

[Carrot63]

Hi

We have a locally hosted version of Firefly running on our 2008 R2 server. It has been working absolutely fine up until a few days ago when I did the latest Firefly update (6.22.5).

 

Since the update emails are not going through wither when you send a message (and tick to email as well) or when an email address is on a form to be informed when someone has entered data.

 

I have been in communication with Firefly and they have done a remote session but are saying the issue is because we haev weak ciphers and so they think their email system is rejecting them??

 

I have done an ssllabs test and we are A+ with Cipher strength nearly 90 however further down the report is shows under TLS 1.2 a number of Weak ciphers such as this TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 and TLS_RSA_WITH_AES_256_CBC_SHA

 

I can't see how it can work one minute and then suddenly, after their update, the ciphers are too weak for email to work.

 

Does this sound likely to anyone who has Firefly?

 

Assuming what they say is true, I am afraid I am a bit loss to know how I can resolve it. How do I stregthen the Ciphers?

 

Any suggestions would be appreciated, thanks.