Workstation Support Engineer - Leeds up to £28K

[Shan_Kashyap_ASDA]

Hello All,

 

This is a great opportunity in Leeds Centre, ASDA IT is 400 strong and with a wealth of opportunities. We are also holding various Digital Events in Leeds this month and next.

 

The opportunity advertised is for a Desktop Support Engineer and we are looking for good working knowledge of powershell, SCCM, AD and the usual. We will be happy to invest in training for the right candidate. Salary will be in late twenties depending on experience.

 

Any questions, please reach out.

 

Salary: £26 - £28K

 

Job Link:

https://www.asda.jobs/search-results/?keyword=&loc=LS11+5AD&Radius=5&lat=53.792054&lon=-1.544952&Function=Digital+and+IT&PositionType=Permanent&WorkLocation=&SortBy=&alternateSearch=true

 

Description:

 

IT Technical Analyst

Asda are recruiting for an Operations Technical Analyst to be based in Asda House in Leeds. You’ll be responsible for first and second line support of IT infrastructure hardware and systems and you’ll also have the opportunity to partake in various technical and service improvement projects.

 

We are looking or an individual with a good background in first and second line support along with previous experience of Windows, Active Directory and some basic Networking skills.

 

We are fully committed to ensure that you receive all the relevant training to develop you further including external Windows 10 training if required.

 

What you'll be responsible for:

• To provide 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high level of customer service
  
• Prioritise workload and ensure that current targets are achieved.
  
• Liaise with suppliers and wider teams to see incidents through to resolution
  
• Respond to alerts and ensure that remedial actions are identified and executed
  
• Communicate impacting issues to line managers
  
• Understand product roadmaps and work with vendors to plan upgrades and remediation’s
  
• Identify common causes of incidents / Service Requests and make line managers aware
  
• Support Executive Colleagues and their Representatives on all Technology related queries.
  
• Support the use of technology during meetings, conferences and announcements
  
• Participate in developing self-help guides for colleagues and conducting on-site training for super users
  

About You

 

You’ll need a background in 1st and 2nd line support along with previous experience in Windows, Active Directory and basic Networking experience. The following is highly desirable: SCCM, Group Policies, Mobile Device Management, Windows 10, Imaging and Deployment.

 

Your Benefits

 

You’ll receive an excellent benefits package which includes colleague discount off your shopping, bonus, share save scheme, competitive pension and discount off selected gyms and holidays. The development opportunities are endless and we’ll support you every step of the way

 

If you have any questions regarding the role, then please email [email protected]

 

**APPROVED**

Edited April 27, 2019 by Shan_Kashyap_ASDA
adding location and pay in title