Bev Posted March 27, 2019 Posted March 27, 2019 We use Netsupport to monitor desktop usage, and I can get reports on every website a child has visited etc. I need to do the same on our iPads, but for some reason I can't get the NetSupport app to work with our proxy. I have been on with NetSupport trying to resolve it for about 6 months, but I need to find an alternative as it's becoming more important that we can do this monitoring. Ideally, we'd like something that monitors the iPads whether they are in school or at home. Does anyone use anything that works well?
CHiLL Posted March 27, 2019 Posted March 27, 2019 I believe solutions like NetSupport, Impero, etc have a Browser that you install, and as long as the pupil uses that browser, it will log what they do. However if they use another browser, or any other app for that matter, you will not have a track of that activity. Unfortunately that's a limitation of Apple's completely locked down approach to iOS. Companies like NetSupport/Impero simply are not able to have that heavier OS tie in to monitor the system like they can with Windows.
Bev Posted March 27, 2019 Author Posted March 27, 2019 If it works, then that would be acceptable as we can hide / remove the other browsers on the ipad.
Brimstone Posted March 27, 2019 Posted March 27, 2019 This works for iOS don't need to configure PAC files proxies or anything else whilst iPad is out of school..... https://www.lightspeedsystems.com/en-uk/relay/
Bev Posted March 27, 2019 Author Posted March 27, 2019 That's quite interesting as we already use Lightspeed to manage the iPads. Thank you
Brimstone Posted March 27, 2019 Posted March 27, 2019 @Bev If you are 1:1 with iPads this is a breeze as you track usage and report via via Lightspeed's integrated with Relay.
Bev Posted March 27, 2019 Author Posted March 27, 2019 We currently only pay for Lightspeed MDM, any idea how much it costs to add on Relay?
LightspeedSys Posted March 28, 2019 Posted March 28, 2019 Hello Bev, we would be happy to build a custom quote for you if you want to add filtering with Relay to your MDM licence. Please feel free to send us a PM with your information (full name/school) and we will get to work on this. Thanks!
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