Windows 10 Error Creating Whole School Wireles Chaos

[rocketcomputers]

Ok, this one's good.

We had a suite of 30 Win 7 Pro desktops, Server12 and a Ubiquiti Unifi wireless system for staff laptops and 60 iPads. All cool and groovy. I installed the lot so know it was solid and worked fine. Folder redirection used for desktop and my docs with mapped drives.

Fast forward to now. Desktops now gone, replaced with 30 very nice DELL laptops with Windows 10 Pro. Same server, same wifi, same logins.

 

All laptops login fine without a problem, folders redirect as they should. Browsing the internet works fine.

 

BUT, as soon as you launch an Office program, half are fine and half give an error that the desktop can't be redirected due to a permission error. Then the wifi system stops working whole school....... Everything stays connected just no comms but no new clients can connect. Turn the laptops off and hey presto, everything works again. This happened on Thursday and Friday (I was there on the Thursday, not the Friday) I walked in this morning and Y6 were happily using the lot of them on a web-reading program. Key fault I think, the ones that error will not save anywhere. Not locally, not on any network resource.

 

The error has to be in the wifi but it's been bullet proof for several years and continues to be except for when Office is launched en-mass across the laptops. I'm about to embark on a little problem solving and testing but any thoughts or ideas would be very much appreciated! Could be pure coincidence but very unlikely.

 

Many thanks

[Tefters]

You say Office... We talking Outlook here? Office is a big suite of multiple apps.

 

Also what version of Office?

[Koldov]

BUT, as soon as you launch an Office program, half are fine and half give an error that the desktop can't be redirected due to a permission error. Key fault I think, the ones that error will not save anywhere. Not locally, not on any network resource.

 

The error has to be in the wifi but it's been bullet proof for several years and continues to be except for when Office is launched en-mass across the laptops.

 

I don't use redirection and don't have your issues so can't help you specifically, but I remember seeing this post which talks about a saving issue in Office 2016, it doesn't mention any wireless network issues but may help.

 

http://www.edugeek.net/forums/office-software/205123-office-2016-unable-save.html

 

I remember some office programs hanging when not able to find a network resource (shared drive or printer) so 30 of them broadcasting trying to find something when opening Office will create quite a storm I'm guessing. Maybe it's trying to create/find a file in the redirected desktop?

[rocketcomputers]

You say Office... We talking Outlook here? Office is a big suite of multiple apps.

 

Also what version of Office?

 

Hi, thanks. Office 2016 Pro Word, Excel, Powerpoint, Publisher.

 

- - - Updated - - -

 

I don't use redirection and don't have your issues so can't help you specifically, but I remember seeing this post which talks about a saving issue in Office 2016, it doesn't mention any wireless network issues but may help.

 

http://www.edugeek.net/forums/office-software/205123-office-2016-unable-save.html

 

I remember some office programs hanging when not able to find a network resource (shared drive or printer) so 30 of them broadcasting trying to find something when opening Office will create quite a storm I'm guessing. Maybe it's trying to create/find a file in the redirected desktop?

 

Many thanks, I'll follow that thread.

[Koldov]

Many thanks, I'll follow that thread.

 

I notice a post in that thread recommends mentions Process Monitor, but also seem to remember another thread somewhere (can't find it now) that also recommends Wireshark (or something similar) to troubleshoot network issues.

 

Don't use it myself but I'm sure a lot of people here do!

[robyholmes]

Does your folder redirection point to a DFS?