Sambo69 Posted March 13, 2019 Posted March 13, 2019 I have registered the sims parent lite app and registered some staff members, they have made changes to their childs records and it shows as pending. However the adminstrators have not received a notification.
Sambo69 Posted March 13, 2019 Author Posted March 13, 2019 Yes two people with full administrator permission
bobsmith Posted March 14, 2019 Posted March 14, 2019 I was going to suggest that within the sims admin portal you can nominate an account for alerts - but actually it doesn't affect anything as I get the SLG alerts and I didn't put my details in. It's not always superfast to update the SLG alerts window in SIMS - are they still not showing today?
Sambo69 Posted March 14, 2019 Author Posted March 14, 2019 I am confused as I have put the people with their emails as the administrators to receive notifications with the set up if the parent app. Where is SLG alerts window is it something different?
bobsmith Posted March 18, 2019 Posted March 18, 2019 Yes, there's a panel on your SIMS homepage (in the SIMS.net software on your PC) that you can enable called "SLG Alerts" - it'll show you when you have a new data collection sheet to review and provides a link to "routines - SLG & SIMS Online - Data Collection sheet" 2
Sambo69 Posted March 19, 2019 Author Posted March 19, 2019 All sorted thanks it was the sims side of the slg alert, permissions.
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