Technical Consultant (Level 1) - Hertfordshire - £16K to £21K - Closes 07/03/19

[Joythi]

Herts for Learning - Technical Consultant (Level 1)

Contract: Permanent - 37 hours Monday to Friday only, 52 weeks per year (Term time plus will also be considered)

Salary: £16,000-£21,000 (dependant on experience) p.a. plus annual performance bonus

Location: 4 days travelling to schools across Hertfordshire with 1 day at the Head Office, Stevenage.

 

The role involves travelling around Hertfordshire to provide onsite ICT support to schools on weekdays, within business hours (i.e. 9am – 5pm). This includes being a part of large scale network installations which take place during school holidays.

 

You will have a portfolio of around 10 schools to support so will need to have a full driving licence and have access to, and be prepared to use a car which is insured for business purposes.

 

Main areas of responsibility

To deliver the onsite support element of our managed ICT service to schools, including:

• Maintenance and support of ICT equipment including Microsoft Windows, Apple iOS, Google devices

• Setup and build of workstations/laptops/tablets to company standard configuration

• Installation and configuration of software, drivers, printers etc.

• Basic administration of Office365

• Maintenance and troubleshooting of Audio-Visual equipment – interactive whiteboards, projectors, smart TVs, digital signage etc.

 

Person Specification

We are seeking a proactive individual who is keen to learn about new technologies, likes to solve problems, and is willing to be exposed to technical issues and equipment from the get go.

This is a customer facing role which requires attention to detail, excellent troubleshooting techniques and exceptional customer services skills.

 

Previous technical experience would be beneficial, however for the right candidate full training is available, but you will need to have a real desire to learn.

 

Knowledge / Experience of:

• Windows operating systems up to and including Windows 10/Server 2012R2

• Client server networks

• Antivirus software

• Wireless technologies

• Apple iOS

• Network hardware – switches, cables etc.

Knowledge of school’s systems (RM CC4, MS Office 365, Capita SIMS etc.) would be advantageous.

 

If you want to know more then check out the job outline technical_consultant_level1_job_outline2019.pdf or visit us here https://www.hertsforlearning.co.uk/about-us/join-our-team

If you have any queries or want to further discuss this opportunity, please contact Daniel Cowan or James Toll on 01438 844777 (option 1, then option 3).

 

Ready to apply...send a cover letter along with a detailed CV to [email protected]

We would love to hear from you.

 

Closing Date: Thursday 7th March 2019 at midnight

Telephone Interview Date: Tuesday 12th March 2019

*Interview Day: Friday 15th March 2019

*In the event you are shortlisted, please ensure you are available for the Interview date stated above.