Windows 7 - No HDMI output - Virtual Display instead

[newpersn]

Hi all,

 

Slight issue on a laptop (Dell Latitude 3470 with latest display drivers installed)

 

When trying to output to HDMI its not outputting. Within Intel control panel its listed "Virtual Display" rather than the Active panel. VGA works fine. But we lose sound.

 

Any ideas how to get rid of the the virtual display?

[Fazza]

I have a similar issue with my Intel NUC, with an older driver HDMI works fine, as soon as the latest driver (gets automatically installed via Windows) then it stops working. Intel are not offering a solution as it's an old graphics chip they dont support any more. I've had to buy a USB HDMI device and use that in Windows (I had to reinstall the OS, configure Remote Desktop and then install the new USB HDMI driver from there)!

 

Uninstall the latest driver and try an older driver and see if it works then - if it does then you'll know it's a driver issue.