JoeBloggs Posted December 12, 2018 Posted December 12, 2018 I've got a case where a girl is being bullied by a face instagram account - what can I do to track who it is etc? Thanks!
FN-GM Posted December 12, 2018 Posted December 12, 2018 Next to nothing unfortunately. We have had this and both Instagram and the police were not interested.
synaesthesia Posted December 12, 2018 Posted December 12, 2018 Indeed very little, we've had a few dealings with Instagram recently; all you can do is use the report functions and that's pretty much it. We went a little further down, trying to use filters etc to track who at least is trying to access certain instagram URL's and had a little luck, but we had the benefit of images to work with that were saved on the network.
mdrabble Posted December 12, 2018 Posted December 12, 2018 Same - after spending what seemed an age looking through their "help" section I eventually found how a non-instagram user can report profiles.I reported the profile as bullying and possible safeguarding concerns and instagram took he profile down within the hour.
Garacesh Posted December 12, 2018 Posted December 12, 2018 Unfortunately you've only got Instagram's report function, and if they say "Nah mate.", there's not much else you can do. And from personal experience, they're pretty poor at removing accounts that pose safeguarding concerns. We had "our headmaster" messaging pupils asking for gossip etc a while back. Reported the account from our school's official account, included info, got a resounding "Nope" back.
elsiegee40 Posted December 12, 2018 Posted December 12, 2018 Your DSL should be dealing with this and, depending on where you are, may be able to seek advice from the LA. In Kent we have Becki Avery, the county eSafety Officer who posts on here as @esafety_officer There should also be help from the LADO, Local Area Designated Officer. And the school can involve the police.
TTG_Alice Posted December 12, 2018 Posted December 12, 2018 It can be difficult to track who it is, depending on what content they are posting. But you can report the profile to Instagram and they can remove the account
JoeBloggs Posted December 12, 2018 Author Posted December 12, 2018 Your DSL should be dealing with this and, depending on where you are, may be able to seek advice from the LA. In Kent we have Becki Avery, the county eSafety Officer who posts on here as @esafety_officer There should also be help from the LADO, Local Area Designated Officer. And the school can involve the police. Thanks for the replies all. I'm not in a School this is for a friends daughter who is getting bullied.
elsiegee40 Posted December 12, 2018 Posted December 12, 2018 (edited) Thanks for the replies all. I'm not in a School this is for a friends daughter who is getting bullied.The family needs to help her tell her school. She won't want to, but this needs action. It may be happening on Instagram but it is a Safeguarding problem for one of their students, so they will get involved and have more clout. Don't be afraid to tell the police and show them everything. You don't need me to tell you that this kind of thing can end in suicide. Uninstalling Instagram takes the immediate problem away, but also removes the evidence. Turning off notifications for it and setting up an email rule to consign any emails from the site immediately to be deleted means she isn't seeing what is happening. Edited December 12, 2018 by elsiegee40
JoeBloggs Posted December 12, 2018 Author Posted December 12, 2018 The family needs to help her tell her school. She won't want to, but this needs action. It may be happening on Instagram but it is a Safeguarding problem for one of their students, so they will get involved and have more clout. Don't be afraid to tell the police and show them everything. You don't need me to tell you that this kind of thing can end in suicide. Uninstalling Instagram takes the immediate problem away, but also removes the evidence. Turning off notifications for it and setting up an email rule to consign any emails from the site immediately to be deleted means she isn't seeing what is happening. thank you!¬
IrritableTech Posted December 12, 2018 Posted December 12, 2018 (edited) My suggestion above what has already been mentioned would be to speak with school and ask them if they are aware of the Professionals Online Safety Helpdesk - It can be raised with them and if they see the potential for significant harm they will liaise with the various social networks. We've previously had a few accounts and posts removed with their help. It is a service for professionals - so the school need to contact them. https://www.saferinternet.org.uk/professionals-online-safety-helpline It's a shame more schools aren't aware of the help POSH can offer. Edited December 12, 2018 by IrritableTech 1
elsiegee40 Posted December 12, 2018 Posted December 12, 2018 My suggestion above what has already been mentioned would be to speak with school and ask them if they are aware of the Professionals Online Safety Helpdesk - It can be raised with them and if they see the potential for significant harm they will liaise with the various social networks. We've previously had a few accounts and posts removed with their help. It is a service for professionals - so the school need to contact them. https://www.saferinternet.org.uk/professionals-online-safety-helpline It's a shame more schools aren't aware of the help POSH can offer. And POSH is stickied in our eSafety Forum http://www.edugeek.net/forums/e-safety/108799-professionals-online-safety-helpline-safer-internet-centre.html 1
elsiegee40 Posted December 12, 2018 Posted December 12, 2018 https://www.ceop.police.uk/safety-centre/ Unless child exploitation is taking place, CEOP is not the right place for this to be reported. 1
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