Server 2012 has not installed updates in quite some time

[talksr]

Hi there, I have a 2012 server, connected to another WSUS server. I note it has failed to install a couple of updates for a really long time now and I am concerned that these failed updates may be blocking the way for other updates. If you look at the dates, it has been two months of nothing but fails and not a single installed update. I am sure there must have been other MS released updates in this time period other than the two in this screenshot.

 

Can anyone give me some advice on what I can do to overcome this?

 

Many thanks.

 

[RobD]

Try and download and install the update manually:

https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=a0b55c60-a629-4d84-a0e5-149bce258fbc

 

Then force a gpupdate to the WSUS server and see if anything else comes down.

[talksr]

Try and download and install the update manually:

https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=a0b55c60-a629-4d84-a0e5-149bce258fbc

 

Then force a gpupdate to the WSUS server and see if anything else comes down.

 

Thanks for your suggestion, when I try and download, it takes me here but when I run the download, it says

Windows Update Standalone Installer

The update is not applicable to your computer.

 

I have tried forcing GPUPDATE but nothing is changing. Any other ideas?

[RobD]

You could pull the update down from WSUS again:

 

net stop wuauserv

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f

cd %SystemRoot%

del /Q SoftwareDistribution

del WindowsUpdate.log

GPupdate /force

net start wuauserv

wuauclt /resetauthorization
wuauclt /scannow
wuauclt /detectnow
wuauclt /ReportNow

[talksr]

You could pull the update down from WSUS again:

 

net stop wuauserv

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f

cd %SystemRoot%

del /Q SoftwareDistribution

del WindowsUpdate.log

GPupdate /force

net start wuauserv

wuauclt /resetauthorization
wuauclt /scannow
wuauclt /detectnow
wuauclt /ReportNow

 

Thanks very much, I tried it, but unfortunately, still getting errors on Windows Update:

 

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.


C:\Windows\system32>
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\W
indowsUpdate" /v AccountDomainSid /f
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\W
indowsUpdate" /v PingID /f
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\W
indowsUpdate" /v SusClientId /f
The operation completed successfully.

C:\Windows\system32>
C:\Windows\system32>REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\W
indowsUpdate" /v SusClientIDValidation /f
The operation completed successfully.

C:\Windows\system32>
C:\Windows\system32>cd %SystemRoot%

C:\Windows>
C:\Windows>del /Q SoftwareDistribution

C:\Windows>
C:\Windows>del WindowsUpdate.log
C:\Windows\WindowsUpdate.log
The process cannot access the file because it is being used by another process.

C:\Windows>
C:\Windows>GPupdate /force
Updating policy...

Computer Policy update has completed successfully.
User Policy update has completed successfully.


C:\Windows>
C:\Windows>net start wuauserv
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows>
C:\Windows>wuauclt /resetauthorization

C:\Windows>wuauclt /scannow

C:\Windows>wuauclt /detectnow

C:\Windows>wuauclt /ReportNow

 

[Steve21]

There’s a hotfix for that, July rollup broke it a few months back

 

You need to manually install the update again that broke it and should start working again

 

It’s normallt either 4340558 or 4340557 you need

 

Steve

[talksr]

There’s a hotfix for that, July rollup broke it a few months back

 

You need to manually install the update again that broke it and should start working again

 

It’s normallt either 4340558 or 4340557 you need

 

Steve

 

Thank you, have given it a go, but just keep getting errors saying The update is not applicable to your computer.

I am selecting Product Selection containing Windows Server 2012, but still getting there errors. Have tried all four options on the Download updates page and it is not helping, get the same error for every single one...