gbradshaw Posted October 2, 2018 Posted October 2, 2018 Habing massive issues deploying Creative Cloud full app. Permission issues when install and asks for sign in
Arthur Posted October 2, 2018 Posted October 2, 2018 asks for sign in Did you uncheck the Creative Cloud Desktop Application when creating the package? I normally create separate applications in SCCM for each Adobe CC app rather than one big application containing everything.
gbradshaw Posted October 2, 2018 Author Posted October 2, 2018 Yes I did. I have managed to find a work around to allow packages to run (reapplied license) however Adobe InDesign won't work due to a permissions (preferences issue). Unfortunately not a qualified network administrator (Head of Computer Science Teacher). Trying to fix things as best as I can with some support from my technician (we have RM as our network manager). Deployed the package (some deployed, others did not). Managed to fix license issues by applying a patch on each individual machine, but now have permissions issue for student / non-admin accounts.
gbradshaw Posted October 2, 2018 Author Posted October 2, 2018 Would build packages up individually but so many of them - we have the whole creative suite. Can you rebuild and redeploy?
Arthur Posted October 2, 2018 Posted October 2, 2018 Adobe InDesign won't work due to a permissions (preferences issue). Are you able to post a screenshot of the error message?
gbradshaw Posted October 2, 2018 Author Posted October 2, 2018 Not at the moment. It just says can't load preferences as permissions issue. I thought it my be the user roaming profile, but staff and students can read/write there (on another server).
gbradshaw Posted October 2, 2018 Author Posted October 2, 2018 I am working with a technician who, to be frank, isn't very helpful and has pretty much locked everything down (wasn't given the post of network manager, so you can imagine the politics). He will be unwilling to provide C: drive access without a signed document, triple checked and verified by senior management through pain of death.
Arthur Posted October 2, 2018 Posted October 2, 2018 I thought it my be the user roaming profile, but staff and students can read/write there (on another server). Does the AppData folder get redirected to the network? Adobe applications often don't like that.
jawebber Posted October 4, 2018 Posted October 4, 2018 We're in the exact same situation as you, Dreamweaver and InDesign not working due to this permissions issue. Adobe support forums not helpful so far!
free780 Posted October 5, 2018 Posted October 5, 2018 (edited) Are these the 2018 releases? The packager tool should allow serial licence. If you get a permissions issue when testing as a standard user. You can use procmon to see what's causing it. Edited October 5, 2018 by free780
jawebber Posted October 8, 2018 Posted October 8, 2018 Yes, 2018 releases, I built them last week. I've noticed that running procmon yields very little, but it does crash the program on load ... and then magically it works! I'm not entirely sure how this is happening, but two machines now I've opened DW and ID (the two broken programs) a few times using Proc monitor, let it crash the program and open it again... and it runs. How very strange!
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