Windows 10 Offline Files - Redirected documents & desktop

[Darylrese]

Good Morning,

 

Currently we don't use offline files on staff laptops and make them go through a remote desktop to access everything, mainly because of GDPR.

 

The only issue is if a teacher tries to use Microsoft Office from home on the laptop, it errors due to redirected documents and desktop.

 

In order to sort this, offline files must be used. I tried yesterday to enable administratively assigned offline files to users home directories, but i'm getting Access Denied messages. After that, they cant even access documents online either.

 

Everyone's Documents and Desktop redirect to \\fileserver\staffdirectory$\username. Everyone has access to their own folder on this share.

 

I have set the policy to \\fileserver\staffdirectory$\%username%

 

Any ideas how to get this working?

[Darylrese]

anyone?