Error all of a sudden - The user name or password is incorrect.

[Simcfc73]

Hi,

 

First day of term and all of a sudden my HAP stopped working with error

 

Server Error in '/hap' Application.

 

The user name or password is incorrect.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

Exception Details: System.DirectoryServices.DirectoryServicesCOMException: The user name or password is incorrect.

 

Havent changed any passwords, anyone got a suggestion???

[Katy]

Never used HAP+, but does it run as a specific account (like a service account)? Double check it's set for its password to never expire as expired password usually just gives "username or password incorrect" via IIS.

[nickbro]

Hi,

 

First day of term and all of a sudden my HAP stopped working with error

 

Server Error in '/hap' Application.

 

The user name or password is incorrect.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

Exception Details: System.DirectoryServices.DirectoryServicesCOMException: The user name or password is incorrect.

 

Havent changed any passwords, anyone got a suggestion???

Try restarting the server as well. Some tea a windows update which requires a restart can cause it.

 

Otherwise you need to disable the security on the setup.aspx page in the web.config file and navigate to that changing the admin password/username.

[Simcfc73]

Belated thanks Nick, I had to set into the setup to fix it.