Manny-Tech Posted August 23, 2018 Posted August 23, 2018 Sporadically when browsing to HTTPS sites we are experiencing Chrome 'hanging' and then eventually showing an error of 'ERR_TIMED_OUT' Anyone else running into the following problem on Chrome when using Windows 10 1803? It seems only to be specific to Chrome and not Edge. I originally thought it may be something to do with our proxy but even when I bypass that I experience this problem.
Arthur Posted August 23, 2018 Posted August 23, 2018 Could it be your antivirus software causing Chrome to hang?
Manny-Tech Posted August 23, 2018 Author Posted August 23, 2018 Possibly - though it didn't appear to be a problem on 1709 :-S
Manny-Tech Posted September 2, 2018 Author Posted September 2, 2018 This is the exact problem we're having: https://bugs.chromium.org/p/chromium/issues/detail?id=838707 Seems there is a regedit for HKCU - not had chance to test it yet or if it's even possible to mitigate in an enterprise environment.
Arthur Posted September 2, 2018 Posted September 2, 2018 It's a bit of a long shot, but there is a fix for several certificate and cryptographic-related issues in the latest Windows 10 v1803 cumulative update (KB4346783). Does installing this make any difference? https://support.microsoft.com/es-us/help/4346783/windows-10-update-kb4346783 Addresses an issue that causes computer certificate enrollment or renewal to fail with an "Access denied" error after installing the April 2018 update. This issue occurs when the registry process has a lower process ID (PID) than all other processes except SYSTEM. Addresses an issue that, in some cases, failed to clear decrypted data from memory after a CAPI decryption operation was completed.
DannyField Posted September 27, 2018 Posted September 27, 2018 After extensive testing this is only affecting students where I am. They are using mandatory profiles. Putting my test staff account on a mandatory profile give the same results. Only finding 1803 workstations to be a problem.
DannyField Posted September 27, 2018 Posted September 27, 2018 New V2 CU out yesterday. Testing...looking positive. Doesn't hang so often
DannyField Posted September 28, 2018 Posted September 28, 2018 No, made no difference. Looking to scrap mandatory profiles and go with local profiles for students.
Manny-Tech Posted October 3, 2018 Author Posted October 3, 2018 @DannyField - do your staff receive a default profile at all created by yourself, or do they just pick up the local one from the machine?
DannyField Posted October 4, 2018 Posted October 4, 2018 Staff use roaming profiles, students use a manadatory profile that I created that has worked with 1703 but doesnt like 1803. Looking at creating a new one.
Manny-Tech Posted October 4, 2018 Author Posted October 4, 2018 I was using https://james-rankin.com/articles/creating-a-mandatory-profile-on-windows-10-1803/ but not actually using it as a mandatory profile, I was using it as a default user profile stored on the netlogon share. I may try recreating it without ticking the box for mandatory when you copy the profile.
EvLPhenom Posted October 12, 2018 Posted October 12, 2018 Sporadically when browsing to HTTPS sites we are experiencing Chrome 'hanging' and then eventually showing an error of 'ERR_TIMED_OUT' Anyone else running into the following problem on Chrome when using Windows 10 1803? It seems only to be specific to Chrome and not Edge. I originally thought it may be something to do with our proxy but even when I bypass that I experience this problem. Hi, just out of interest, what machines is this happening on? What make and spec? We have a very similar issue here but only effecting very specific machines at the moment as the image is used elsewhere and not having the same problem. Thanks Andy
Manny-Tech Posted October 15, 2018 Author Posted October 15, 2018 @EvLPhenom they are Dell OptiPlex devices varying models. To be honest, I don't know if it's people tending to use Edge more or whether the update to Chrome but I don't seem to get anywhere near as many mentions about it now.
DannyField Posted October 15, 2018 Posted October 15, 2018 I used the mentioned website to create a new mandatory profile for students but this still causes Chrome browser to hang. In the end I have stopped student accounts pointing at my mandatory profile. Instead, local profiles are stored on every desktop they log in to. I have a gpo that deletes local copies after 24 hours on a reboot.
Arthur Posted October 15, 2018 Posted October 15, 2018 I used the mentioned website to create a new mandatory profile for students but this still causes Chrome browser to hang. FWIW, I have never had any luck with James Rankin's instructions either. I don't think there's any way you can fully sanitize the registry which then leads to issues like the one @Manny-Tech describes. Local profiles are definitely a lot less hassle! 1
EvLPhenom Posted October 17, 2018 Posted October 17, 2018 @Manny-Tech thanks for the update. I have tried the latest version of chrome and still having the same problems. Will continue to investigate and see what i can come up with.
Katy Posted October 17, 2018 Posted October 17, 2018 (edited) @Manny-Tech thanks for the update. I have tried the latest version of chrome and still having the same problems. Will continue to investigate and see what i can come up with. It's supposed to be fixed in the June cumulative update for Win 10, mine started behaving a bit more once they'd had the September one installed. Edit: I've got a mandatory profile for pupils but it's just a direct copy of the default Default User profile off Windows, with absolutely no modifications made to it. (Theory being it overwrites their cached local profile every time, so they go back to a clean setup) Edited October 17, 2018 by Katy
Manny-Tech Posted October 17, 2018 Author Posted October 17, 2018 FWIW, I have never had any luck with James Rankin's instructions either. I don't think there's any way you can fully sanitize the registry which then leads to issues like the one @Manny-Tech describes. Local profiles are definitely a lot less hassle! This @Arthur. I've stopped with any form of default profile on the netlogon share or using any guide to create one. All my problems have gone away over the last few days. I can no longer get it to hang or time out. 1
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