Stone Mini PC - Display Problems

[petben]

does anyone use Stone Computers mini PCs? I was wondering if you’ve had any problems with display *sometimes* not showing out of the HDMI port or Display Port? It’s very erratic, Stone can’t replicate it and we can’t narrow iit down to any pattern, we don’t really have a fix when it happens. Very annoying when the projector/monitor setup in a classroom needs it to work.

 

It doesn’t show anything, no POST, nothing, so it’s not windows drivers. We’ve updated the BIOS etc. Trying different cables, powering off, unplugging things, leave it a while.....then it will work, then we can’t break it again. One of those.

 

Thanks

[difinity]

What motherboard is in the PC ? Is this from power on or sleep ?

[petben]

It’s a Pegatron

https://www.stonegroup.co.uk/hardware/desktops/mini/

 

This is from power on

 

 

Do you purchase from Stone?

Edited August 10, 2018 by petben

[AlanD]

So...the problem is when you have 2 x outputs...vga to a projector....and HDMI to a monitor? And when this happens.....there is no display on the monitor....but if you were to turn it on and look - there would be a display on the projector?

 

We have seen this..although not with that motherboard....thought it was the motniro turned off when then the PC booted....then blamed the monitor and changed it....then rebuilt PC...manually installed latest drivers....and in the end swapped the PC for another.

 

Strangely...the PC seems fine elsewhere....so may be it was a combination of things and/or cable lengths...