IT Service Desk Technical Analyst (University of Birmingham) -22K+ - Closes 12/07/18

[ShawnSmith14]

Hello,

 

There are currently two vacancies within our team at the University of Birmingham.

I've been here for 3 years and am now the Team Leader and can honestly say that it is a fantastic place to work.

We're a diverse and high performing team which is the centre piece of IT Services at a world renowned research institution.

 

The post holder will form part of a team providing predominantly 2nd line remote computing support to academic, administrative and support staff, as well as students of the University. The Service Desk is the primary point of contact for all users with computing issues, receiving enquiries in person, by telephone, and by a variety of web-based contact points. The post holder will be expected to resolve a high percentage of queries without referral, to utilise remote support software as and when required and to liaise with 3rd level technical teams to restore service as soon as possible.

 

Apply here:

https://atsv7.wcn.co.uk/search_engine/jobs.cgi?SID=amNvZGU9MTcyOTgyNiZ2dF90ZW1wbGF0ZT03Njcmb3duZXI9NTAzMjUyMSZvd25lcnR5cGU9ZmFpciZicmFuZF9pZD0wJmxvY2F0aW9uX2NvZGU9MTU0NDUmb2NjX2NvZGU9Njg3NiZwb3N0aW5nX2NvZGU9MTE3

 

Any queries I'll be checking this thread as often as I can!

 

Shawn

Edited June 26, 2018 by ShawnSmith14

[ShawnSmith14]

Bump

[ShawnSmith14]

Bump again!