B2B Transfer issues

[TMBS]

Hi

 

Is anyone having issues sending students scheduled tasks through B2B in SIMS? Ours has not been working for over a month now. I've passed on to our support (Leamis) who have not managed to resolve it and have escalated it to Capita. Still no joy though which means staff who have left are being paid, staff who have just started aren't and student data is not being transferred!

 

Any ideas on the cause would be greatly received.

 

Thanks

Tracey

[Esteban_Child_of_the_Sun]

Some of our schools are having issues too, it started just after the LA applied the latest Capita One Upgrade. We are getting errors in SIMS Services Manager B2B logs saying "User does not have permission to call this webmethod" is that the same error you are getting?

[Banjo]

Trust issues, perhaps.

[Esteban_Child_of_the_Sun]

Ours is a problem with permissions in the Capita One Web server