Android Waiting To Backup

[FN-GM]

Hello,

 

Please can someone help with the attached screenshot? I can't backup my phone, it seems to be stuck.

 

Thanks

[Arthur]

I can't backup my phone, it seems to be stuck.

I sometimes have the same issue with Google Photos backup where it gets stuck. A reboot usually fixes it.

 

I assume you have already tried that though?

[FN-GM]

Yep tried that. [emoji24]

[lewisVeryPC]

I have a few suggestions, it can depend on a few different other phone factors but it's worth trying these;

 

1) turn the "back up to google drive" off, close the settings application and switch the device off then back on and re-enable the sync

2) if you are using a wifi try using a mobile network/phone hotspot as an alternate wifi source

3) i've had it before when the google account needs to be signed out and in again to re-authorise the connection

4) depending on the manufacturer/android version, sometimes each section needs to be turned on to enable sync

5) again depending on the version, some have security features when the time & date has to be updated and location turned on (I haven't come across this one personally)

 

i hope one of these helps!

[FN-GM]

Hello,

 

Thanks for your time. I have just gone to do this and it looks like it has kicked into life! I didn't do anything!

 

Thanks anyway!

[jpconlon]

My phone had the same issue (LG V30 using Android O). I solved it by turning off the built-in power saving feature which reduces background app activity. Once I disabled this feature my backup completed.