Touch screen sends Windows 10 to lock screen.

[rpain]

Hi,

 

We've had this problem with a couple of screens - at the moment it's a Hitachi one. Whenever the teacher touches the screen, the machines goes to the lock screen. I've tried a couple of windows 10 laptops (both Creator and Fall Creator versions) and a couple of different usb cables with the same problem. Is it the screen or can you think of any other windows issues or settings that may cause this?

 

Thanks,

Richard

[ShellfishClive]

Image a machine with Windows 7 and see if you get the same results, if you do then I would suggest checking if the screen has a setting that lets you lock it, it likely the screen.

[rpain]

Thanks - i'll give it a try (purely for diagnostic purposes, though).

 

Richard