WordShark Network Management

[Theldron]

Hi all,

 

I have installed WordShark V5 on a server and I am attempting to install the network management software on the server where WordShark resides, but during the install when it is trying to start the service, it rollbacks and says.

 

“The Wizard was interrupted…..”

 

I have tried running as administrator, installing to different locations, entering different administrator logins for the service logon, but I still get the error.

 

Any ideas?

[mr_wordshark]

Hi Sadams

I see you contacted us here in Wordshark Support soon after posting this, and we quickly sorted the issue (.Net 3.5 has to be enabled, as per instructions, or the management software is unable to function. Your server's .Net 3.5 was installed but disabled)

 

Our general advice for anyone experiencing any issue installing Wordshark or Numbershark networks is - most techs who have read the network installation instructions have no issues. If you do, then the "troubleshooting" section (Appendix A) usually quickly points to the answers for common issues. Our contact details are at the end of Appendix A, and elsewhere on the documentation, and we would much rather you email/phone us before wasting precious time.