Managed Service Technician - Bolton - £18-24K

[CSE]

CSE is looking for a F/T Senior Managed Service ICT technician to join its team in the Bolton (Lancs) area.

 

Successful candidates will be excellent communicators who excel both working within a team and working with end users.

 

The role is to help support a large educational ICT system. This will include providing a proactive support service as well as diagnosis and fix of various day-to-day ICT System issues including server management, device/printer problems, projector/whiteboard problems, adding users, re-building PC’s etc. The successful applicant will help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues that affect Teaching and Learning, then escalate where required.

 

Required or beneficial experience includes:

 

•Network support in an educational environment

•Windows Server and desktop OSs

•Infrastructure experience (switches, Wi-Fi)

•Active Directory/Group Policy

•Desktop deployment (MDT/WDS, Windows 7/8/10)

•Application deployment

•Printers

•Excellent ICT trouble-shooter

 

An enhanced CRB check is required for this role.

 

•Salary (£18k-£24k depending on experience)

 

Whilst the above experience is desirable, more important is the ability to communicate well with end-users and create a relationship of trust.

 

To apply, please email a CV and covering letter including relevant experience and current package to [email protected]

Edited January 29, 2018 by Dos_Box
Approved