1st line support - Hampshire - £19,468 - £23,663 - closes Mon 20th Nov @ 9am

[ReecePercival]

ICT Helpdesk Engineer

 

• Reference: NOV20171246
  
• Expiry date: 09:00, 20 November 2017
  
• Location: Steep, Petersfield
  
• Salary: £19,468.00 - £23,663.00 Per Annum
  
• Benefits: On Site Parking, Free School Lunches during Term Time, Life Assurance, Pension, Personal Accident Cover
  

An exciting opportunity has arisen at one of the country’s most prestigious independent schools for an ICT Helpdesk Engineer to provide 1st line technical support.

 

As an ICT Helpdesk Engineer, you will be working within an exciting, customer-focused ICT Department helping teachers, staff and students with their day-to-day ICT queries. You will be responsible for maintaining PCs, laptops, printers, photocopiers and other end-user hardware whilst imaging PCs and installing software. You will predominantly work from the recently upgraded ICT Helpdesk system, applying your excellent problem solving skills and customer-focused attributes to resolve issues quickly, politely and to the satisfaction of the end user, keeping staff informed of their ticket progress at all times. You will engage with staff and students on a constant basis, allowing them to benefit from your technical knowledge and receive a professional, high quality ICT experience at all times.

 

As the successful candidate, together with your exemplary customer service skills and a desire to continuously learn, you will possess three key attributes: you will be great at what you do, have attention to detail in everything you do and care passionately about your work. In return you will be rewarded with an excellent package, opportunities to experience a vast variety of technologies and personally develop in a challenging ICT environment that inspires creativity, harnesses flexibility and demands excellence.

 

We welcome applicants with or without education or schools experience.

Before applying for this vacancy please review the Recruitment Pack (see link at the bottom of this post) which contains a full job description and person specification along with terms & conditions for the post. CV's will not be accepted.

 

• Interview Date: First interview: week commencing Monday 27th November 2017
  
• Second Interview: week commencing Monday 4th December 2017
  

HOW TO APPLY

 

Please see the attached Recruitment Pack or visit the Bedales Support Staff Vacancies website. Further assistance can be obtained via our Recruitment Team on 01730 711566 or by email to [email protected] or by contacting me directly.

 

Closing Date: 09:00 am Monday 20 November 2017

 

ICTHelpDeskEngineer_RecruitmentPack_Nov2017.pdf

[ReecePercival]

Hello all,

 

Quick reminder that applications close this Monday at 9am.

 

Kind regards,

 

Reece