Meru Issues

[nathan]

I'm at a school that's having issues with their wifi, in certain areas the speed drops off to the point of 1 to 2MBps upload/download (the school are on a 100 meg connection).

 

I've not really used the Meru kit so i'm struggling to find out what the issue it. I've put a Unifi AP in place as a test and it's getting 85Mbps up/down.

 

There are 21 AP832e APs with a MC1550 controller, the APs are on image version 8.0-6-0

.

 

Can anyone give me any tips on what to look at, we have pretty much ruled out the network and 98% sure it's the wireless setup.

[AlanD]

Do you not get support from Meru....I thought they charged annually for this....

How are you measuring the speed? I assume this is not just the “connection” rate?

....so you know the cabling up to the AP is fine? Directly connect laptop works fine? And works fine if it’s ip/vlan is the same used by wireless?

...and the wireless is fine elsewhere?

...and that AP works ok if you swap it with one somewhere else?

...so either it’s a lot of noise ..Bluetooth, microwave ovens, DECT phones? Someone running tethering on a mobile? Rogue access points, nearby wiresless audio systems in use?

 

I assume you are using Merus single channel...can you change the channel...is the problem on both 2.4 ghz and 5ghz?

 

Seems to me you need to do some work to isolate the issue before it can be “fixed”.

[AlanD]

Thinking about this overnight (strange what the brain does...have enough of my own problems to worry about and end up up thinking about someone elses')...

 

Do you still get a connection if you disconnect the AP ? (I'm thinking your client connected to some more distant AP...possibly because ...well perhaps this AP has its 2.4G radio turned off...and your client doesn't eupport 5G .....or perhaps VLANs aren't correct....or.... ).

 

Definitely need to spend a day playing around to isolate and identify what is going on....

[andydis]

Hi Nathan,

 

did you sort this issue out?

I assume its the Nathan I know? ( check my username)

I have experience with Meru if you want to get in touch.