Netsupport Notify Setup file missing from Deploy folder

[Theldron]

Hi all,

 

Probably being really simple, so I am sorry if I am.

 

I am trying to deploy Notify to a few Admin PCs for testing and the deploy routine fails as it has no Setup.exe file in the Deploy folder.

 

Am I missing a step?

 

Sorry again if I am being dumb.

[Liam]

Had this.. it's because you need to run the setup.exe and not the msi

[Theldron]

Trying that now, cheers mate.

[Theldron]

That worked I have the Setup file thanks Liam. Right next issues,

1. When I go to Client Discovery and click on Windows Networking, click on Add I only get tsclient not my domain?

2. I have deployed the agent to one PC (by IP Address) and when I go to client discovery (IP Address) it shows the agent as installed. But it is not showing up on the server console as a client/agent? Are there any firewall rules that I have missed?

 

Sorry again if being simple

[Theldron]

Ok just checked Event log and seen this error:

 

Activation context generation failed for "D:\Program Files (x86)\NetSupport\NetSupport Notify\NotificationConsole.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest. Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.

Event Xml:

80

2

[Liam]

Trying that now, cheers mate.

 

Did it work?

[Theldron]

Did it work?

 

Yeah it did thanks mate. Just got a couple more issues.

[Liam]

Yeah it did thanks mate. Just got a couple more issues.

 

Hit me.. I been through them all no doubt.

[Al_NetSupport]

I see our 3rd party tech support team have been hard at it - thank you @Liam, really appreciated. @sadams1980 if you need me to get someone to call you, then please scream. Sounds like Liam is sorting you out just fine, but happy to help if you need anything.

 

Al.

[Theldron]

Liam - Its the issues above mate posts 4 & 5.

Al_Netsupport - Thanks mate, I didnt know if they would be simple solutions so thought I would post on here first.

[Al_NetSupport]

Liam - Its the issues above mate posts 4 & 5.

Al_Netsupport - Thanks mate, I didnt know if they would be simple solutions so thought I would post on here first.

 

No worries Buddy, i'm about all day so PM if needed and i'll get the techie elves on the case