Office 365 Account Locked

[trooney]

I have an O365 account that's temporarily Locked. For some bizarre reason when I try to sign into the account on the O365 mail sign in it comes up and tells me that Your account is temporarily locked to prevent unauthorized use. Try again later, and if you still have trouble, contact your admin.

 

Looking in the O365 Admin portal the account isn't blocked and I can see no way of unlocking it?

 

Any Help is very much appreciated

 

Tom

IT Technician

[nadeem]

the simplest solution is to reset the password, otherwise you have to wait for the lockout time period to expire

 

 

 

https://docs.microsoft.com/en-us/azure/active-directory/active-directory-passwords-policy