Groupcall Xpressions vs the competition

[psydii]

So, it has pretty terrible reviews in the App Stores, and is now pretty hard to find on the GroupCall site.

 

Does anyone have any firsthand experience of it? Anything positive to say? Or is it unfortunately a dead product?

(though I note it is still being updated and is currently on version 3.06)

 

Do any of the integrations with 3rd parties work (e.g Eclipse, SMH)?

 

Also, what is the competition like?

[GREED]

I have only just spotted this.

 

Yes it is still going strong.

 

I would like to briefly address the app store reviews elephant: When this was first launched we took a decision not to directly support parents in their use of the app, and rather point them to their school for when they cannot login for whatever reason. This was a very bad call, and in the last couple of months we have opened a direct support line for parents in their use of Xpressions. That has made a difference in the feedback we get directly, and has allowed us to solve a lot of issues parents had, 90% of which are down to the data in the school MIS not being right in some way (though not in all cases).

 

There is also the issue that parents excitedly download and get into the app, are disappointed to find that they cannot access the core student data, because this is a paid for (by the school) extra that the school have decided not to buy - unfortunately some schools do not make this clear and so it is our fault.

 

In no way saying it is perfect and has been though the mill until we got it stable.

 

With regards third parties, this relies on those third parties integrating with Xpressions - we have a few that have for posting messages, less that have for full interface but both is available to any third party.

 

Obviously this is me saying these things, but wanted to clear up the reasons for the app store reviews.