fiza Posted June 28, 2017 Posted June 28, 2017 I've emailed James Leonard at Google - I'll see what he says. I sent him a tweet this morning but no reply yet.
ITBadger Posted June 29, 2017 Posted June 29, 2017 Could well be living it up at ITSE this week. Couldn't quite get our school to approve the travel expenses for me to go!
TechMonkey Posted June 29, 2017 Posted June 29, 2017 We are having this issue now as well. As an admin I have lost the approval bar and users are reported getting "Video Unavailable" messages and the only fix we have found is to refresh. I'm guessing they are fiddling with teh interface as it all looks a bit different.
psydii Posted June 30, 2017 Posted June 30, 2017 A bug has been filed, but I think that between ITSE and other stuff, the right people are not at their desks to be able to escalate. So I am not sure whether this is going to make anyone's "fix this now" queue before Monday. 1
caffrey Posted June 30, 2017 Posted June 30, 2017 It is getting a bit annoying, I'm having to resort to nefarious solutions to fix this - definitely related to restricted videos
JRA Posted July 5, 2017 Author Posted July 5, 2017 Only movement I've had is chasing red herrings for Google like reinstalling flash and moving my finger to the F5 key a bit more often! In short, nothing yet. Found an odd suggestion that if you've a LOT of videos in your 'Watch Later' playlist then clearing the whole thing sorts it but didn't work for me.
TechMonkey Posted July 5, 2017 Posted July 5, 2017 I'm almost certain it is a Google Education thing as it all goes back to normal if I sign out of youtube.
fiza Posted July 6, 2017 Posted July 6, 2017 Finally got into a conversation with YouTube help on Twitter. If anyone else would like to jump in and add weight please do so. Tweet is between @fiza_ict and @TEAMyoutube
rogerdnixon Posted July 6, 2017 Posted July 6, 2017 James from Google said a fix is in the works for the end of the week. 3
fiza Posted July 6, 2017 Posted July 6, 2017 (edited) Yeh I see this is now a recognised issue. https://support.google.com/edu/forum/AAAAq1rTZJoCh0ii3tVVV4/?hl=en Edited July 6, 2017 by fiza 2
psydii Posted July 7, 2017 Posted July 7, 2017 (edited) Should be fixed by the end of the week... which is a number of hours later in SF than here in London. So we should see it on Monday. Edited July 7, 2017 by psydii
ITBadger Posted July 8, 2017 Posted July 8, 2017 Likewise.Thanks to all for sharing your experiences. It helps to know that others have the problem too sometimes!
JRA Posted July 10, 2017 Author Posted July 10, 2017 Likewise.Thanks to all for sharing your experiences. It helps to know that others have the problem too sometimes! Defo! And yes working for us too. *Grumbles about all that time I spent reinstalling Flash and Chrome and MS Paint and about everything else that it wasn't.*
fiza Posted July 12, 2017 Posted July 12, 2017 Anyone having issues with Youtube today? I can normally approve videos but currently I am stuck with Restricted Mode On and cannot take it off.
ITBadger Posted July 13, 2017 Posted July 13, 2017 I seem to be able to approve and remove approval from videos as normal here.
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