Windows 10 Lock Screen-Missing Other User Option

[Bankesy]

Good afternoon

 

I wonder if anybody else has seen this and can offer some advice, we are only just moving to Windows 10 here but have come across a problem whereby setting a GPO to enable the screensaver after a period of time and password protecting it causes the PCs to lock.

 

This was the intended result as we felt it was a good safety feature for staff who get up and leave their desk without logging off, however when the PCs lock there is no option to log on as another user and obviously the password of the user is required.

 

At the moment we only have 1 user outside of the office using Windows 10 for testing purposes but I can see this being a problem going forward in terms of showing up at a machine to fix something while the user is away or if a teacher leaves the PC locked in one room and disappears to another.

 

Maybe we've set the wrong policy in the first place or maybe there is something we can do to enable a switch\change of user.

 

Thank you in advance for any advice.

[ollyyllo]

This is the group policy to disable switch user, is it set anywhere?

 

'Hide entry points for Fast User Switching'

Computer Configuration > Administrative Templates > System > Logon

 

'switch user' / 'other user' should be on the bottom left of the logon screen if this is not enabled.

Edited June 12, 2017 by ollyyllo

[Bankesy]

Yes it was set as an overriding computer policy and now I've set it to not configured the problem has been resolved.

 

Thank you very much.