IT Technician 1st/2nd line Support - Schools Broadband provider Herts/Beds

[simon_e2bn]

IT Support Technician

 

Salary £16 - £23k depending on experience and qualifications

 

37 hours

 

Based in Hinxworth near Baldock, Hertfordshire

 

Working with the Technical Manager supporting customers and staff you will gain varied experience across many areas of technical service delivery including WAN, LAN, server and office support.

 

We are looking for an enthusiastic individual with an IT background who is quick to learn new skills and improve on their existing expertise.

 

 

E2BN works mainly with Local Authorities and Schools.

 

To apply for this role please send an up to date CV to [email protected]

 

Closing Date: 5th June 2017

 

See below for key skills and responsibilities , for an informal chat about the role please call Simon Bright , E2BN Technical Services Manager : 01462 834588

 

Skills Required:

 

Knowledge and experience of Local area networks, wireless networks, TCP-IP, Vlans & routing, Microsoft Windows server products, active directory, DNS, DHCP. Some knowledge of Linux would be an advantage.

Excellent IT skills; ability to use a PC/laptop and experience in using word processing, spreadsheets, databases and presentations

Excellent communication skills, ability to use telephone confidently, accuracy when compiling reports. Problem solving skills,

 

 

 

Key Responsibilities:

Supporting schools connected to our broadband services

Daily check of network, backups and server performance indicators

Linux Server administration(or ability to learn)

Web filtering management

Website admin

Research e.g. schools Bring Your Own Device (BYOD)

Dealing with enquiries via ticketing system

Office equipment installs and maintenance

Maintain inventory

E2BN Conference technical assistance

Compile reports

Edited May 18, 2017 by Dos_Box
Approved