dgsmith Posted April 27, 2017 Posted April 27, 2017 We recently acquired some HP MFPs with scan to network functionality. Curiously, of the 3 printers, the only one which works fine with this function is the one not connected to our printers vlan - the other two, whilst passing the credentials "test" on the web config say they can't connect to the server when you try and use it on the printer. If I connect a workstation to the printers vlan and try to connect to our main server, it does indeed do so after authenticating. I can't really figure out why the vlanned printers can't see or establish a connection to the server in order to save the scans to, nor think of what I could be missing or other diagnostics to try. Any advice?
synaesthesia Posted April 27, 2017 Posted April 27, 2017 Assuming the gateway is correctly set and everything is routing as it should, they should just work; we have HP MFP's also with the same features with no such issues.
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