Pen selects, doesnt write (SMART Notebook 11.3 + Non-SMART LED touch display - Win7 )

[DigiBen]

I have a teacher that has shown me a problem that has developed with her board. She is on a Toshiba R50 laptop, and a BenQ interactive display.

 

SMART Notebook 11.3 used to work fine, but in the last 2 weeks, she cant select the pen tool via touch anymore. It works fine with the mouse and laptop, but even if she clicks on pen with the mouse, once she goes to draw with a pen or finger, it just tries to select everything.

 

Has anyone had this issue?

[tmoon-mint]

Have you tried reinstalling Smart? I seem to remember having a similar issue before and this resolved it. Make sure you completely remove the old installation first.

[DigiBen]

Yeah thats going to be my first thing to try, but I am sure I had this a couple of years back and it ended up doing the exact same thing?

 

Its not that flicks thing is it?>

[Passat1983ICTech]

have you update the drivers of the software i no the drivers are on 4.3 now this has happens to me as well update the software if you can