Papercut and Server 2012 Shared Accounts

[ptotham]

I have just installed papercut on server 2012 standard and setup shared accounts so user dont get billed to their personal accounts but the shared account that their linked to but when I turn the pop up on (as I have some members part of multiple departments ) so they can choose what shared account to select the print job gets stuck in the que and I get this message in papercut "A print job was attempted to be unpaused while being held and was deleted by the system. Please configure your queue security as documented in the manual section Installation->Installation on Windows->Print Queue Configuration" I have removed the manage documents from the creator owner under que security but still it wont work can anyone shed any like on this issue?

[ptotham]

Solved this, I had papercut view running before I installed full papercut and this was causing the issue stopped the papercut view services and this error went away.