Smoothwall S4 Appliance - No LCD after reinstall

[superaz300]

Hello Guys,

 

I have an old Smoothwall S4 appliance that I would like to use for our BYOD network, but the HDD had failed which I had to replace. I have reinstalled Smoothwall Secure Web Gateway, which installs fine and works, however on the LCD of my appliance, it just displays **

 

Has anybody else ran into this problem if you have had to manually reinstall Smoothwall on an appliance.

 

The model of the appliance is a CASWELL 3000.

 

Thanks.

James

[Primus]

Apparently the appliance LCD screens only function on the full UTM product - SWG doesn't drive them - we had the same problem with our UTM-1000 when just using SWG and not the full UTM.

[superaz300]

Hello.

 

Thanks for the reply.

 

I tell a lie, it runs out the software we have is the UTM!.

 

I have just gone to the Smoothwall Download page again, entered our licence key and it says UTM Software so I am assuming this is the one?

 

I have downloaded that and reinstalled, but still nothing.

 

Is there something I need to modify for this to work?

 

Cheers

James

[Securly_Chris]

Hi James,

 

Are you using the software serial that came with the S4 appliance? It should automatically know which LCD driver to load-up on boot.

 

If unsure, please PM your serial and I can check it out for you.

 

Regards,

Chris

[FN-GM]

I have a PFsense running on an old UTM-1000 box. If you know a way to get the LCD working it would be pretty smart

[superaz300]

Hi James,

 

Are you using the software serial that came with the S4 appliance? It should automatically know which LCD driver to load-up on boot.

 

If unsure, please PM your serial and I can check it out for you.

 

Regards,

Chris

 

I have PM'd you.

 

Cheers

James

 

- - - Updated - - -

 

I have a PFsense running on an old UTM-1000 box. If you know a way to get the LCD working it would be pretty smart

 

If I hear anything, I will let you know.

 

James