Computer fails to wake from sleep

[Tesla]

Hi all

 

Our front desk has two computers attached to a Monitor Keyboard and Mouse through a KVM Switch

 

One of these computers will intermittently not come back on once it goes to sleep, the power light will stay on, but the monitor will not get a signal, and puts itself into rest mode, switching back to other desktop has no issues.

 

The only way we can get this computer back on again is a complete restart. Nothing of any help ever appears in eventvwr, other than telling me the computer restarted without shutting down cleanly first. Could this be a power supply issue? Anyone got any other ideas? (it's not the switch itself as we swapped round the connections on Friday and the same thing happened on the same computer.

 

Many Thanks

[sted]

have you tried woling it or plugging in a non kvm mouse/keyboard?

[Tesla]

have you tried woling it or plugging in a non kvm mouse/keyboard?

 

Not yet, but I've eliminated the kvm being the issue(haven't i ???) by swapping the connectors from one pc to the other, the same pc still wouldn't come back on.

[sted]

Not yet, but I've eliminated the kvm being the issue(haven't i ???) by swapping the connectors from one pc to the other, the same pc still wouldn't come back on.

youve eliminated that the kvm is defective but if the affected pc just dosent like that usb device for some reason (and ive seen it happen) it might be that one device isnt 100% up to standard and the other isnt entirely happy with it

[Tesla]

youve eliminated that the kvm is defective but if the affected pc just dosent like that usb device for some reason (and ive seen it happen) it might be that one device isnt 100% up to standard and the other isnt entirely happy with it

 

d'oh, okay thanks ill try that next time.................