OneNote Class Notebook Sync/ Loading Issues

[ebuckner]

Hi all,

 

So over the summer one of the IT teachers setup Class Notebook for her classes and then helped set it up for the rest of the IT/Media/Computing teachers. They have all setup their own classes but share content between each other, I think

this is the correct way of doing it as you shouldn’t have one central person pushing everything out right? We (tech team) weren't involved in any of the setup so was a bit clueless to her doing it and when we found out were skeptical as to if it would work smoothly or not. Everything seemed to be ok for the first half of this term but recently we have noticed a few issues with teachers syncing pages up and kids pulling content down. Some teachers were using 365 to access the information but have now stopped as they found it just wasn't always working for the kids or was very slow. They are now using the local program in classes but are seeing sync issues where some kids are seeing the pages and other aren't. We have a 100Mb lease line and when monitoring the traffic, we don't seem to be anywhere near our limit which is what I initially thought was happening. So really has anyone experienced similar issues and has anyone put anything in place to try and make the situation better?

 

I worry as the more content they put up the more of a problem I can see appearing.

 

Cheers in advance

[apearce]

Do you get sync errors in OneNote?

[ebuckner]

Apparently some students do and some don't even though they are trying to sync the same notebook down. The ones using 365 complain that the notes sometimes don't display or are very slow to display. They also on occasion get prompted to log in a few times.