Support Consultant, SalamanderSoft - Home Based, £20,000 - £28,000, Closes 13/11/2016

[rpwillis]

Who are we?

We (SalamanderSoft) are a small, but dynamic, team dedicated to providing first class products and services to the Education Sector. Through our integration products for school systems, we help our customers to connect up their on-site and off-site systems in exactly the way they need to support teaching and learning as well as school administration.

As our customer base is growing, we are looking for an experienced support consultant/technician to help us maintain our level of support to our new and existing customers.

We also give back to the community by developing the SharePoint Learning Kit and a number of free utilities for schools.

 

What we need you to do

You will be joining the team to help us remotely install and support our range of products into Schools.

The main products you will be working with are our range of integration products, linking School MIS to Active Directory, SharePoint, Office 365, G Suite for Education and other systems.

Our work is conducted from our own homes, although some occasional travel and hotel stay may be needed to allow us to meet as a team and best support our customers.

This is a hands on technical role.

 

What we will do for you

5 weeks paid holiday per year plus bank holidays

Flexibility in working hours when required, although our customers’ needs have to come first

The opportunity to get rid of your daily commute

Expenses paid on any business travel

Support you in improving your current skills and to work with and develop new ones

The opportunity to attend some conferences/events/training during the year

Paid Certification attempts

 

Who we are looking for

Someone with great technical skills who loves helping customers and solving problems. We're not finished with a job until the customer is happy. You are the sort of person who will see something wrong and fix it before it is raised as an issue. This is very much a customer focussed role, and regular customer contact via Phone/Skype and email will be essential.

Although you will need to be able to work independently and with little supervision, the team is always in contact via Skype for Business, Yammer, email and phone. However, home working isn't for everyone, some need the face-to-face contact an office gives!

With technology being such as fast moving field, we would expect you to have a thirst for knowledge and be keen to improve your skills, with a proven track record of doing so.

Although we will provide all the equipment and software that you need to do your job, you will need a suitable area for working in your home, a broadband connection and probably a kettle.

 

Now the boring bit

Key Skills we are looking for:

Expertise and Experience maintaining Active Directory, preferably in a School Environment

Experience with scripting Active Directory

Experience with Basic SQL Server Queries

 

It would be great if you had - but don't worry if you haven't:

Knowledge and experience of SIMS.Net/Facility CMIS or other School MIS systems

Scripting Experience

One or more Microsoft Certifications

Experience working with Excel or other products for analysing data

Experience with SharePoint in an education environment

Experience with Office 365 Administration

Experience with G Suite / Google Apps for Education Administration

Some experience of managing IT projects

 

Next Steps

If you are interested in joining our team, please write to us at [email protected] with anything you want to support your application. Links to social media and community involvement would be great as well. Noting where you saw the ad would be helpful to us.

 

If you would like more information or an informal chat about the role, please contact Jon Atkinson, [email protected].

 

First interviews will be conducted via Skype Video Calling w/c 28th November 2016.

It is hoped that the successful candidate will start w/c 6th February 2017

 

Closing Date

 

The closing date for Applications is midnight on Sunday 13th November

Edited October 12, 2016 by Dos_Box
Approved

[rpwillis]

Just over a week until this closes now.

 

Thanks,

Richard

[rpwillis]

Just a reminder that the closing date in midnight this Sunday.

 

Thanks,

Richard