stepud Posted September 23, 2016 Posted September 23, 2016 Our school became one of the many who joined it last year. It's a new school year and many students have forgotten their passwords. It didn't used to be a problem, just send a password reset request from the site and an email would return fairly promptly and they were back on the course. This facility has stopped working and no password resets have been received. I tried it too without success. The only method of contact is to put in a support request and that too ended without a response. One of the teachers has tried to get a password reset from home (in case our filtering/firewall was somehow to blame) but again no response. Is anyone else getting this problem?
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