USB Keyboard + Mouse after Windows 10 Install

[newpersn]

I got a strange problem when i'm installing Windows 10,

 

During the MDT/WDS keyboard and mouse work fine.

 

After the install and setup i loose the keyboard and mouse. There a usb keyboard that i can plug in and it work fine.

 

Ive disabled the Fast start to no change :/

[newpersn]

 

of that helps anyone.

 

Its the first time ive had this problem with Windows 10. Other OS install fine and i can use the mouse and keyboard. :/

[DJ-1701]

Looks like it could be a driver issue, had similar issues on previous OSes, most likely Intel which are usually pretty good with their drivers.

 

The Microsoft drivers sometimes aren't up to par, for example this morning I had to install the Intel version of my network card driver to get the options for WOL to work.

[clareq]

I'm having the exact same issue - I've found the Microsoft drivers work where the Intel ones don't. My thread on the same issue: http://www.edugeek.net/forums/windows-10/173090-usb-drivers.html

 

I am resigned to updating the drivers on all machines we've already imaged manually, and trying to identify the rogue driver within SCCM, so future builds work

[newpersn]

I'm getting a error when ever i try and update drivers now.

[DJ-1701]

Out of interest, what happens when you run the Intel setup.exe?

[newpersn]

I just a failed with unknown error.

[newpersn]

Error log from the chipset underneth

 

[0F58:1308][2016-07-26T10:41:24]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\kjolly\Downloads\Intel Components\SetupChipset.exe, cmdline: '-burn.unelevated BurnPipe.{51EE0515-DE84-41A3-9F27-AD2BE6084BE4} {B0DAAE08-C6FD-4F40-B24C-EAAA793EB7AE} 1352'

[0F58:1308][2016-07-26T10:41:24]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14'

[0F58:1308][2016-07-26T10:41:24]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6'

[0F58:1308][2016-07-26T10:41:24]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

[0F58:1308][2016-07-26T10:41:24]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

[0F58:1308][2016-07-26T10:41:26]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\kjolly\AppData\Local\Temp\Intel\Logs\Chipset_20160726104126.log'

[0F58:1308][2016-07-26T10:41:26]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\kjolly\Downloads\Intel Components\SetupChipset.exe'

[0F58:1308][2016-07-26T10:41:27]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

[0F58:1308][2016-07-26T10:41:27]i000: Setting string variable 'WixBundleName' to value 'Intel® Chipset Device Software'

[0F58:1308][2016-07-26T10:41:28]i000: Loading managed bootstrapper application.

[0F58:1308][2016-07-26T10:41:28]i000: Creating BA thread to run asynchronously.

[0F58:0CE4][2016-07-26T10:41:29]i000: ** MBA ** Command line:

[0F58:0CE4][2016-07-26T10:41:30]i000: Setting string variable 'WixBundleName' to value 'Intel® Chipset Device Software'

[0F58:0CE4][2016-07-26T10:41:31]i000: ** MBA ** Calling Engine.Detect()

[0F58:1308][2016-07-26T10:41:31]i100: Detect begin, 3 packages

[0F58:1308][2016-07-26T10:41:31]i000: Setting string variable 'DotNet35' to value '1'

[0F58:1308][2016-07-26T10:41:31]i000: Setting string variable 'DotNet40Client' to value '1'

[0F58:1308][2016-07-26T10:41:31]i000: Setting string variable 'DotNet40Full' to value '1'

[0F58:1308][2016-07-26T10:41:31]i000: Setting string variable 'DotNet45' to value '394254'

[0F58:1308][2016-07-26T10:41:31]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

[0F58:1308][2016-07-26T10:41:32]i101: Detected package: DotNet45, state: Present, cached: None

[0F58:1308][2016-07-26T10:41:32]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

[0F58:1308][2016-07-26T10:41:32]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

[0F58:1308][2016-07-26T10:41:32]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

[0F58:1308][2016-07-26T10:41:32]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

[0F58:1308][2016-07-26T10:41:32]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

[0F58:1308][2016-07-26T10:41:32]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

[0F58:1308][2016-07-26T10:41:32]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

[0F58:1308][2016-07-26T10:41:32]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

[0F58:1308][2016-07-26T10:41:32]i199: Detect complete, result: 0x0

[0F58:1308][2016-07-26T10:41:47]i200: Plan begin, 3 packages, action: Install

[0F58:1308][2016-07-26T10:41:47]w321: Skipping dependency registration on package with no dependency providers: DotNet45

[0F58:1308][2016-07-26T10:41:47]i052: Condition 'NOT VersionNT64' evaluates to false.

[0F58:1308][2016-07-26T10:41:47]i204: Plan 3 msi features for package: SetupChipsetx86.msi

[0F58:1308][2016-07-26T10:41:47]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0F58:1308][2016-07-26T10:41:47]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0F58:1308][2016-07-26T10:41:47]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0F58:1308][2016-07-26T10:41:47]i052: Condition 'VersionNT64' evaluates to true.

[0F58:1308][2016-07-26T10:41:47]i204: Plan 3 msi features for package: SetupChipsetx64.msi

[0F58:1308][2016-07-26T10:41:47]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0F58:1308][2016-07-26T10:41:47]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0F58:1308][2016-07-26T10:41:47]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

[0F58:1308][2016-07-26T10:41:47]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\kjolly\AppData\Local\Temp\Intel\Logs\Chipset_20160726104126_0_SetupChipsetx64.msi_rollback.log'

[0F58:1308][2016-07-26T10:41:47]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\kjolly\AppData\Local\Temp\Intel\Logs\Chipset_20160726104126_0_SetupChipsetx64.msi.log'

[0F58:1308][2016-07-26T10:41:47]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0F58:1308][2016-07-26T10:41:47]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0F58:1308][2016-07-26T10:41:47]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[0F58:1308][2016-07-26T10:41:47]i299: Plan complete, result: 0x0

[0F58:0CE4][2016-07-26T10:41:47]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''

[0F58:0CE4][2016-07-26T10:41:47]i000: ** MBA ** Getting window handle.

[0F58:0CE4][2016-07-26T10:41:47]i000: ** MBA ** Calling Engine.Apply(). Window handle: 328006

[0F58:1308][2016-07-26T10:41:47]i300: Apply begin

[0548:13D4][2016-07-26T10:41:48]i000: Caching bundle from: 'C:\Users\kjolly\AppData\Local\Temp\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\SetupChipset.exe'

[0548:13D4][2016-07-26T10:41:48]i320: Registering bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, version: 10.1.1.14

[0548:12E4][2016-07-26T10:41:48]i305: Verified acquired payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx64.msi, moving to: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi.

[0548:12E4][2016-07-26T10:41:48]i305: Verified acquired payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\.unverified\cab4FADBDD6DC6637E75E196F741A3F14D1, moving to: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\media1.cab.

[0548:13D4][2016-07-26T10:41:48]i323: Registering package dependency provider: {FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}, version: 10.1.1.14, package: SetupChipsetx64.msi

[0548:13D4][2016-07-26T10:41:48]i301: Applying execute package: SetupChipsetx64.msi, action: Install, path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

[0548:13D4][2016-07-26T10:42:00]e000: Error 0x80070643: Failed to install MSI package.

[0548:13D4][2016-07-26T10:42:00]e000: Error 0x80070643: Failed to execute MSI package.

[0F58:1308][2016-07-26T10:42:00]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0F58:1308][2016-07-26T10:42:00]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070643, restart: None

[0F58:1308][2016-07-26T10:42:00]e000: Error 0x80070643: Failed to execute MSI package.

[0548:13D4][2016-07-26T10:42:00]i301: Applying rollback package: SetupChipsetx64.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'

[0548:13D4][2016-07-26T10:42:02]e000: Error 0x80070643: Failed to uninstall MSI package.

[0548:13D4][2016-07-26T10:42:02]e000: Error 0x80070643: Failed to execute MSI package.

[0F58:1308][2016-07-26T10:42:02]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0F58:1308][2016-07-26T10:42:02]i319: Applied rollback package: SetupChipsetx64.msi, result: 0x80070643, restart: None

[0548:13D4][2016-07-26T10:42:02]i329: Removed package dependency provider: {FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}, package: SetupChipsetx64.msi

[0548:13D4][2016-07-26T10:42:02]i351: Removing cached package: SetupChipsetx64.msi, from path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\

[0548:13D4][2016-07-26T10:42:02]i329: Removed package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, package: SetupChipsetx86.msi

[0548:13D4][2016-07-26T10:42:02]i330: Removed bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}

[0548:13D4][2016-07-26T10:42:02]i352: Removing cached bundle: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, from path: C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\

[0F58:1308][2016-07-26T10:42:02]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

[0F58:1308][2016-07-26T10:42:02]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

[0F58:0CE4][2016-07-26T10:42:02]e000: ** MBA ** Unknown error.