Moodle - Upgrade settings not saving

[robyholmes]

Morning All,

 

For the last two versions of Moodle I've got stuck on the upgradesettings.php page. Its wanting to enable the recycle bin settings introduced recently but the page just refreshes when clicking save. I've enabled debugging but no error message is displayed. Had a lot in the web server log but I can only make out the page requests and no errors. The site is working currently for users but I can't get the admin areas as it loads this upgrade page every time.

 

Any Advice? My knowledge of Moodle is very limited I just update it when it needs it.

 

Thank You, Rob

[lwalshaw]

Try switching your theme to the moodle clean theme, Also when you say enabled debugging are you also changing the level of debug messages to "Developer"?

 

Lucy

[robyholmes]

Try switching your theme to the moodle clean theme, Also when you say enabled debugging are you also changing the level of debug messages to "Developer"?

 

Lucy

 

Thanks for the suggestion but had no look in changing the theme. I'll look in to debugging not sure what level I used, was hard enough getting it enabled. I've also had some advice on the Moodle forum:

https://moodle.org/mod/forum/discuss.php?d=336701

 

Thank You Lucy.

[lwalshaw]

Hi Rob,

 

When you are on the upgrade settings page try changing the URL to [moodle domain]/admin/settings.php?section=debugging, this should allow you to turn on debugging within moodle

[robyholmes]

Hi Rob,

 

When you are on the upgrade settings page try changing the URL to [moodle domain]/admin/settings.php?section=debugging, this should allow you to turn on debugging within moodle

 

I'm pretty sure I've got debugging on. I've enabled it via the admin area (Which I can get to it seems, just not the the home admin area that redirects. If I use the navigation menu on the site I can access pages within admin. I've also enabled debugging by the config.php file and your method above but no message are displayed the page just refreshes. The same applies if I find the recycle bin settings in the admin area rather than the upgrade page.

[lwalshaw]

Hi Rob,

 

The only other place I can think to check for errors is on chrome developer tools

 

Have you got any 3rd party moodle plugins added to your site?

[robyholmes]

Only plugin / extra I know about is a course format

 

I ran Edge F12 developer tools (As I've used that before rather than Chromes) and in the console and this is what it shows (Clear on navigation switched off)

 

Navigation Event Separator

DOM7011: The code on this page disabled back and forward caching. For more information, see: http://go.microsoft.com/fwlink/?LinkID=291337

settings.php

HTML1300: Navigation occurred.

settings.php

DOM7011: The code on this page disabled back and forward caching. For more information, see: http://go.microsoft.com/fwlink/?LinkID=291337

settings.php

 

 

This on the Recycle Bin settings page rather than upgrade one.

[robyholmes]

The solution has been found.

 

See moodle post for full details but in summary:

 

You need to make sure the cache is cleared, I had files which couldn't be deleted so I did it manually from within Windows.