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This job involves managing a team of about 5 people who will provide desktop support for a "site" (typically that is all the staff and students in 2-3 buildings)

 

There are a total of 10 site managers (I'm one of them!) and this vacancy has arisen because of an internal promotion.

 

Details are on the website:

 

https://www4.ad.ic.ac.uk/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService/webui/VisVacDispPG&akRegionApplicationId=821&transactionid=781921189&retainAM=Y&addBreadCrumb=S&p_svid=49159&p_spid=1785271&oapc=7&oas=UEQY_80lC33UX9Gp_9n1Vw..

 

If you want to apply then you must fill in the form on the website; closing date is 28 June.

 

This job is not about managing back end networks and servers etc, it's about making sure that our users get the best out of their IT - fixing things if they're broken, setting up new things, making sure the teaching computers are working and so on so a real desire to provide high quality customer service is key. Imperial is a great place to work; if you've been working in an IT team and would like to get management experience (or you've been a manager in a small organisation and want to move to a bigger team) then this is a good post.

 

There is a job description and person spec on the website but if you want any general information about the job or the environment then feel free to ask either here or by email - [email protected] Please don't send me your CV - I can't do anything with it; you have to fill in the form.

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