AB Tutor Control

[meastaugh1]

Could someone with AB Tutor (v5) and redirected start menus (with or without CC3) try running a quick test for me.

 

Watch a client and log it on as a student (eg fairly restricted) account. Keep watching throughout the logon, then check whether the contents of your redirected start menu display as expected. Thanks.

[ChrisH]

Yes they are displayed fine. The only trouble I have is if I take control and select log off. Then the machine reboots. If I select it in the console and select log off it works fine.

[Geoff]

Also works fine here.

[meastaugh1]

Thanks for trying that.

 

I managed to find the cause of the problem was that everyone needs at least read/execute permission on the folder in which the client app resides. Granting read rights to everyone fixed this issue and another problem where applying a policy to block some websites blocked all internet access.

[fafster]

We're running ABControl here, and have no problems. Shouldn't it be running under the system account, not the user?

[meastaugh1]

We're running ABControl here, and have no problems. Shouldn't it be running under the system account, not the user?

Yeah, that's why I hadn't granted regular users access to the ABTC folder. However, as mentioned, denying all access causes intermittent problems with policies and start menus.

 

The solution is fine for me. I opened up read access on the ABTC folder to everyone, then where control and client is installed, set NTFS permissions to only allow tutor users access to abcontrol.exe and abcontrol.dat.