e-volve exams hanging

[gshaw]

Hi all,

 

We've had a few issues with e-volve exams hanging on a blank screen part way through, has anyone experienced similar issues? We've had a few support tickets that eventually come down to Flash Player but wondering if there's anything else that could be at play?

 

Seems to affect random machines rather than whole rooms just to make things a bit more difficult

 

Edit: resolved via C&G support, a mixture of AV exceptions on the SecureClient folder and a couple of known issues with the latest version of Flash

Edited May 19, 2016 by gshaw