3rd Line Support Technician – Bermondsey - Up to £27,822

[lhume]

3^rd Line Support Technician – Bermondsey

Salary up to £27,822 depending on experience plus benefits

 

 

Our client, a large academy situated in South East London, are looking for a 3^rd Line Support Technician to join their IT Services Support team. Reporting to the Network Manager, your role will be to deliver IT services support by working to ITIL management concepts, and to extend support to partner academies of education providers as required.

 

You will be required to provide IT support for the benefit of teaching, learning, administration and management. This includes managing the escalation of faults, managing issues, delegating work to technicians, carrying out regular maintenance and managing the backup system.

 

 

Required Skills and Experience

 

· Knowledge and awareness of equipment disposal issues and WEEE compliance

· Experience of Microsoft Server/Workstation operating systems and AV equipment

· Knowledge of SIMS, Google Apps and experience of internet filtering, network security, LANS, WANS and wireless

· Microsoft certification (MCSE, MCSA, MCITP)

· CCNA Certified

· Details knowledge of both ICT specific and general H&S issues

 

 

*Although this role is a permanent role, temp to perm would be considered for the right candidate.

 

If you have the required knowledge and experience for this role please forward your CV to Lewis Hume for immediate consideration. ([email protected])

 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.