GameMaker Fatal Error: Can't create/open/write to LOG file: TraceIDE.log

[randle]

Hi,

 

I've been using GameMaker-Studio here installed on a network shared drive for some time now. Running it like this requires permissions to be set on 'C:\ProgramData\GameMake-Studio' (modify for everyone or a specific group if preferred).

 

This has been working fine up until recently upgrading to version 1.4.x. Now when running this I get the message:

 

Fatal Error: Can't create/open/write to LOG file:

(C:\ProgramData\\EFFB7C5CC5C5959F00D2915...\TraceIDE.log)

This file and directory MUST be writeable by all users.

 

As mentioned, the permissions have been set appropriately and have double-checked this. I have noticed that the path in the error appears to missing the "GameMaker-Studio" dir and instead uses "" but don't know whether this is simply to shorten the path for the message! The GUID folder mentioned does exist in the full path so am inclined to think this is the case.

 

Annoyingly this works fine for a domain admin so pretty sure it's a permissions-based issue.

 

I have monitored the C drive for any activity and have noticed that the file "c:\Windows\Prefetch\GAMEMAKER-STUDIO.EXE-A2CB424E.pf" is modified and this only had permissions for the local administrators group but unfortunately didn't appear to make a difference.....Thought I was onto something there!

 

Any ideas?

Edited April 25, 2016 by randle

[Almadeacerox]

hello, i hope to help you.

i had the same problem, but the solution that i found was:

go to "C:\ProgramData\GameMake-Studio" and delete the folder with long name (many number and some letters)

once you do this, open again "Game Maker" and should work normally.

[randle]

Hi, thanks for replying. I'd already tried this but unfortunately didn't make a difference. YoYo Games support ended up creating a modified version that worked for us. They couldn't tell me what the issue was but maybe they simply removed the permissions check or just suppressed the message.

 

Regardless, we're back in action. Thanks again

[Fraserb82]

I'm wondering if this is similar to an issue I am facing. We have to apply the permissions needed and this is easy enough.

 

However, there seems to be some sort of folder duplication going on. If I run as admin, everything is fine. If I use a test pupil account we have problems.

 

Within ProgramData\GameMaker-Studio a unique folder is created per user. But an exact copy of this is also created at the top level of ProgramData. Very annoying.

 

I am wondering if this is what is causing the software not to work properly. As an example, under admin I can see demo games, under standard user this demo does not load.

 

If you are still in the same role as in 2016 Randle could we have a chat over email?

[randle]

Hi, I left education a couple of years back so won’t be of any use most likely, however, as mentioned in my last post, YoYo games provided a customised version which addressed all issues. Have you got in touch with them?