Outlook Error

[cpjitservices]

Hi all,

 

Ive come across a couple of users this week who have a recurring issue with outlook.

 

They are on a cloud based Exchange system (which we have several hundred other people on) and these are the only two people affected.

 

The only way to fix the issue that I have come up with, is to create a brand new mail profile which is disturbing for the user as this takes quite a while due to updating folders etc,

 

 

Both users, have other mailboxes attached to Outlook.

 

When this error occurs with one user, it also seems to happen to the other user. Other users within the same company don't seem to be affected.

 

Any ideas ?

 

Thanks

[cpjitservices]

Just an update... Have tried the following:

 

opening outlook.exe /resetnavpane, outlook.exe /noextensions. ScanPST, and also tried Cached & Non-Cached mode and the error still persists. Plus a repair of Office.

Edited April 8, 2016 by cpjitservices